Contemporary Graphics – State-of-the-Art from start to finish

Our motto is simple,
“Customer Satisfaction is the one element central to success, both yours and ours.”

We realize that Customer Satisfaction takes much more than quality products and services at a fair price. Our CSRs will make every effort to accommodate your needs with courtesy and consideration. We respond to most calls and emails within the hour, and estimates in 24 hours or less. The experiences you have with our company and our personnel complete the Total Customer Service Package included with every order.

TEAMWORK
Our Customer Service Teams meet daily to discuss production scheduling and go over each and every job in process, or soon to be. While one member of your team will be designated as the Production Planner for your project, should your Planner become unavailable for any reason, any member of the team would be able to step in and provide seamless service.

If you’re looking for pushy, schmoozy sales tactics, you won’t find them here. Our sales professionals are the most down-to-earth people you’ll meet, with decades of experience in the printing industry. They know the process inside and out, and your Account Manager may turn out to be the part time project planner you always needed!

Please drop us a line to ask for a sales kit containing literature and samples that demonstrate our vast capabilities, or to schedule a personal visit from a member of our sales staff.

You can count on Contemporary Graphics to use the latest and greatest technology our industry has available. With our state-of-the-art equipment, we can create, print, and place your piece in front of your target audience. Your project will be managed entirely in-house and under one roof in the most efficient, cost-effective, way available. From creative to fulfillment, we’ll take your project from an abstract to an absolute in one, seamless motion.

QUALITY
We understand that “Quality” is not defined by our QC Dept., Customer Service, Sales Staff or Management. Quality is defined solely by our CUSTOMERS. Our opinion is of no importance if our customers define their needs differently.

COMPLIANCE
In addition to our own set of CGi Standard Operating Procedures, we maintain separate manuals of customer SOPs, some of which are supplied, and some which we implement in-house to ensure conformance. Our Customer Service Team members follow these SOPs as well as our QC Dept. who pulls samples from each operational process to minimize variation, assure consistency and provide you with the reliable service and high value you’ve come to expect from Contemporary.

CONFIDENTIALITY & SECURITY
We wouldn’t want our competition to gain access to our trade secrets or innovative processes, so we certainly understand that our clients have the same needs. We appreciate the need for confidentiality in all that we do. Although our employees are held to strict confidentiality agreements, we have the ability to conduct special projects and pack-outs in areas that are further restricted from the gross population of the plant. All plant entries are secured access only, and visitors are not allowed to enter secured areas of the plant without an escort.

“Yes I did receive the manuals. They look wonderful. I am certain they will be very pleased when I bring them to the meeting tomorrow. I am sending this message to [my co-workers] as well so they can rest assured that the manuals are completed and will be where they need to be for the meeting.”

“We received the medication records and they look great. Thanks so much for your great customer service and I look forward to working with you in the future.”

“Thanks for the badges--they look great! Also, thanks so much for the notebook.
As always, Contemporary Graphics did a great job.”

“The meeting went very well and everyone was pleased with the binders and service. Thanks again for all of your help. You were just great to work with during this project, especially with all of the hurdles and last minute changes we kept throwing at you. Sorry to put you through all that. Talk to you soon.”

“Wow! This is FABULOUS work. It's creative and dynamic. [My supervisor] and I are on the phone now, and we are very impressed. I'll get back to you on Monday with more specific, detailed feedback that we're putting together. The edits should be minimal. Thank you again. We are very pleased with your work.”

“I received the marketing calendars in the mail this morning. They look great! Thanks for all of the help and hard work. I am very pleased and will certainly enlist your services for future projects.”

“Thanks for all your help and your superior service!”

“Thanks again to the whole Contemporary crew for helping us meet our deadline. The shipment arrived in Washington, DC on time and the issue was very well received around the country. It's a pleasure to work with all of you.”

“Thanks so much for your outstanding customer service!”

“You guys are amazing!! Thank you so much for the prompt attention.”

Contemporary Graphics is always looking for highly skilled and technically qualified candidates to help us stay at the top of our game. If you are a printing professional who’s interested in working for the best, please fax your resume and cover letter to: (856) 663-0149 or send an e-mail to: jobs@contemporarygraphics.com. Please include the following information: Resume, Desired Position, Salary Requirements and References.